5 ways to keep virtual employees motivated
So you are interested in the benefits of hiring virtual labor or you already have virtual agents working for you. As you already know, in order to meet your business objectives, a motivated workforce represents a crucial difference.
If you found a virtual workforce solution, thankfully, you don’t have to worry about hiring, training and managing your agents. But you can always find ways to challenge and engage the people that represent your brand. You want your employees to put their best efforts and we want to share with you 5 ideas that can help you achieve just that:
Empower the individual
Everyone should feel that they are valued as an individual. Yes, in some companies, workers feel like faceless pawns in a big game. You don’t want that, they don’t need that. Especially if you never meet them face to face. So you have to make sure that they are given the opportunity to express themselves. Let them showcase aspirational goals. When you help them anticipate a future reward, the work routine will be a lot easier for them.
Help develop a nurturing environment
The majority of our waking hours are spent working. Hence, the virtual working environment should be a place where you can put the employees at ease while nurturing their productivity. An effective way to do this is by using group calls or conferences to encourage them to share their knowledge and information. That means that you, as a leader, have to dedicate more time listening than talking. Also, they need to be encouraged to accept their mistakes without the fear of humiliation or punishment.
Recognize and reward
It always helps to have a rewards program for your employees when they exceed expectations. This is a huge motivator. Announce the reward publicly. Rewards and recognition on a regular basis will remind them that their effort is most appreciated. Company gifting on festive occasions or holidays is also a way to ensure that the organization values them.
Supportive leadership
Trust your employees and have a sympathetic ear for them. It will keep them focused and drive them to develop new talent. Make them truly feel like you’ve been there. You know what it’s like to be in their position (in most cases, you have). Good leaders are also good role models. They need to hold themselves to a higher standard of accountability so they can set an example for all. And their expectations will influence how the employees see themselves.
Teamwork encouragement
Not explicitly, but always remind your staff that they are part of a team. That they belong. It is through teamwork that the employees learn to trust each other. It also makes them look beyond themselves. For instance, healthy competition in the team setting will surely help in keeping them motivated.
All of this requires good communication. Your team should always know what you expect from them so they can either fulfill those expectations or go beyond them. It’s an integral part of any relationship but at work, it can be the difference between success and failure.
A virtual workforce solution makes communication easier since group chats and group calls are part of the usual work dynamic, you’re always one click away from every employee. So use that to your advantage and be present. As much as you can. They’ll know you’re there for them, they’ll be there for you.
About us: CC Capital Group is a virtual workforce company based in Southern California. We’re A+ Rated on Better Business Bureau and working with more than 100 U.S companies from small and large businesses to Fortune 500 and Inc. 5000 firms.
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