5 Direct Benefits Of Hiring Virtual Agents For Your Company
44% of HR decision makers are pointing to new technologies enabling remote working, co-working space and teleconferencing as the future in sales. This is according to a survey by the World Economic Forum. And it makes perfect sense. How many meetings did you attend last year in which someone participated via video or phone? Technology has created a fundamental shift in how companies operate. Especially when we talk about working without geographical constraints. That’s why a big percentage of companies are now hiring virtual agents or creating virtual teams that work remotely. In many cases, thousands of miles away from each other.
And here are some direct benefits of turning to a virtual workforce. Most of which you’ll notice from day one:
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Lower Overhead Costs:
No more leasing office space, buying furniture, computers, phone lines, paying for utilities, W2’s, taxes and benefits.
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No IT Problems:
Besides avoiding the cost of equipment, you also don’t have to deal with equipment failure, or any tech problem whatsoever. The agent, or the company providing the agent will solve that for you.
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More Satisfied Employees:
Not only will your virtual agent work from the comfort of his own home, he won’t have to deal with traffic, or picking a suit. Talented employees now more than ever are looking for jobs where they can work from home because of this.
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Camaraderie:
Don’t think for a second that just because they’re miles away, your agents won’t socialize. Social interaction is indispensable for more effective teamwork. In this case, instead of longer coffee or cigarette breaks or longer lunch time, they’ll write each other, without wasting working time or leaving the virtual work environment.
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Scalability:
With a real office, increasing your staff means you’ll have to rent a bigger office space. With a virtual team, however, more and more agents can be a part of the company without worrying how much square footage, increased power, heating and air-conditioning costs you’ll have to deal with.
Because of these benefits, for tasks like cold-calling, appointment setting, email and SMS marketing, customer service and support, companies are moving more and more towards a virtual workforce.
About us: CC Capital Group is a virtual workforce company based in Southern California. We’re A+ Rated on Better Business Bureau and working with more than 100 U.S companies from small and large businesses to Fortune 500 and Inc. 5000 firms.
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